Fault File
All models / All cars / Family & large SUVs / Mercedes GLC

Mercedes GLC

All generations and engines together · 78,810 MOT tests in the 2025 data · typical mileage at age 7: 65k

Reliability verdict
CBy age
CBy miles

Graded against its peers

Middling among SUVs, by age and by mileage. Watch suspension and corrosion. A fair used buy, provided its MOT history has no repeating suspension advisories.

First-time failure at age 7
16.0%
Across 14,958 tests. The average for SUVs is 16.4%.
First-time failure at 50-60k miles
14.8%
Across 12,711 tests. The average for SUVs is 15.1%.
Rank in its class
18 of 38
1 = lowest failure rate among the 38 SUVs we can rank.
Typical mileage at age 7
65k miles
How far the average car has gone by seven years old. Low-mileage models can look better by age than they are.

Generation

Split by first-registration year. Cars registered in a changeover year can belong to either generation.

What owners report

Reported

Owner folklore from forums and the motoring press, with how well each report stands up. Most of it never shows up in an MOT, which is why this section exists at all.

Front wheel "crabbing" and judder on full lock

Confirmed pattern

On early GLC and GLC Coupe models, roughly 2016-2019, the front wheels can judder and hop when turning tightly at low speed or reversing, worse in cold weather. Mercedes first blamed winter tyres, then offered a free switch to all-season rubber, and later fitted a revised steering knuckle to persistent cases. It can show up from new and doesn't reliably clear itself with a tyre change alone.

Reported from new, worse in cold weather · sources: Honest John (GLC), Honest John (GLC Coupe)

Air suspension sagging or failing outright

Partly in the MOT data

Cars fitted with the optional Airmatic system can develop a leak in the compressor, valve block or air springs, leaving one corner sitting low or the whole car refusing to rise off its bump stops. It tends to surface from around 60-80k miles, and a repair runs into four figures if a corner needs replacing outright. Suspension is the standout MOT fault category for this model in the measured data too, so the general pattern owners describe lines up with what actually turns up at test time, even if the exact failed part varies car to car.

Reported 60-80k miles, Airmatic cars · sources: Honest John, Mercedes GLC Owners Club, club.autodoc.co.uk forum reports

Diesel timing chain rattle and injector/fuel pump wear

EmergingDiesel only

The 2.1-litre diesel (220d/250d, the OM651 engine) fitted to early GLCs can develop a rattly timing chain on cold start as the tensioner and guides wear, and some cars suffer piezo injector or fuel pump failures that cause misfires or a sudden loss of power. Mercedes did recall a batch of early OM651 diesels over chain tensioner sealing-ring tolerances, though most of the chain and injector wear owners report falls outside that recall and is an out-of-warranty repair rather than a free fix. Left to fail rather than caught early, it's a four-figure repair.

Diesel-only fault, reported from around 60k miles · sources: Honest John, honestcarcheck.co.uk, manufacturer recall filings

9G-Tronic automatic hesitation and rough shifts

Emerging

Owners of early cars report the nine-speed automatic occasionally hunting for the right gear or shunting into first at low speed, particularly in stop-start traffic. There's no public recall or acknowledged manufacturer fix, so it sits as a recurring owner complaint rather than a confirmed fault. Where it's bad enough to need attention, a transmission fluid and filter service is usually tried before anyone talks about the mechatronic unit itself.

Reported on early cars, no fixed mileage pattern · sources: honestcarcheck.co.uk, MBWorld GLC (X253) forum

COMAND infotainment glitches and battery drain

Emerging

The COMAND system can freeze, reboot itself or drop Bluetooth/CarPlay pairing, and a number of owners report a flat battery after the car has sat for a few days, put down to modules failing to sleep properly. Neither is dangerous but both are a nuisance to live with, and the usual fix is a dealer software reflash rather than a hardware swap. There's no manufacturer bulletin owners point to, so treat it as a known irritation rather than something with an official cure.

Reported across model years · sources: Honest John, honestcarcheck.co.uk, MBWorld GLC (X253) forum

What to check on this car

Ranked from this model’s own MOT record, then from what owners report.

Saveable checklist

From this model’s MOT record

The physical checks its own defect data says are worth your time, most telling first.

Bushes and ball jointsRuns high on this model Drive slowly over broken tarmac with the windows down and listen for clonks from either end. Back at the car, have someone rock the steering wheel while you rest a hand on each front wheel; play you can feel through the tyre is a worn joint.Recorded on 9.2% of tests at age 6-9 · class average 0.9%
Rubber boots and gaitersRuns high on this model On full steering lock, look in behind each front wheel at the concertina rubber boots on the driveshafts and steering rack. Splits, or grease flung around the arch, mean dirt is getting into a joint that costs far more than the boot protecting it.Recorded on 1.8% of tests at age 6-9 · class average 0.6%
Warning lights on ignitionRuns high on this model Turn the ignition on without starting the engine and watch the dash. Every warning light should appear, then go out once it is running. Be more suspicious of a light that never comes on at all than of one that stays on; warning bulbs have been known to vanish before a sale.Recorded on 1.4% of tests at age 6-9 · class average 0.4%
Coil springs Look through the wheel spokes at the bottom coil of each spring; when springs snap it is usually there, and the break is visible. Step back and check the car sits level too. A dropped corner is often a broken spring.Recorded on 1.1% of tests at age 6-9 · class average 1.4%

Worth doing on any used car

These judge the seller’s upkeep rather than the model, and they are where the haggling money is.

Tyres, all four Check the tread across the full width of each tyre, inner edge included, and look for cracking and mismatched brands. A set of decent tyres is £500 or more on most cars, which makes this the easiest money to take off a price. If the pressure warning light is on, budget for sensors too.Recorded on 26.1% of tests at age 6-9 · class average 20.1%
Pads and discs Look through the wheel spokes at the brake disc. A pronounced lip on its outer edge, or a rusty and scored face, means discs and pads are due all round, a few hundred pounds on most cars. A haggling point rather than a reason to walk away.Recorded on 10.7% of tests at age 6-9 · class average 8.7%
Windscreen and wipers Scan the glass in daylight for chips, especially in the driver's line of sight where even a small one can fail the MOT. Run the washers and check the wipers clear without smearing.Recorded on 2.7% of tests at age 6-9 · class average 2.0%

Because of what owners report

Drawn from the reports above rather than the MOT data. These are the model-specific ones.

At low speed, turn the steering to full lock and feel or listen for judder or the front wheels hopping. Judder at full lock on an early car points to the known crabbing/steering knuckle fault.
Check ride height at all four corners, especially on cars with optional Airmatic suspension. A corner sitting noticeably lower than the others means an air suspension leak.
Start a diesel from cold and listen before the revs settle. A rattly chain noise for the first few seconds suggests timing chain or tensioner wear.
Drive an automatic through stop-start traffic, pulling away repeatedly from a standstill. Hunting for gears or a shove into first gear matches the reported 9G-Tronic hesitation.
Pair a phone by Bluetooth or CarPlay and cycle through every COMAND menu. Freezes, reboots or a screen that won't wake are signs of the reported infotainment glitches.
Ask when the car last sat unused for more than a few days and whether it needed a jump start. A history of flat batteries points to the reported parasitic drain.
Read the full MOT history for repeat suspension advisories, not just the overall pass or fail. Suspension is the class-level signature fault for this model, so recurring advisories here matter more than elsewhere.

The MOT data

Measured

Computed from DVSA MOT results, all of Great Britain, 2025. Nothing here is opinion.

How this model wears

Mercedes GLCClass average, all tracked models

What testers flag

Share of tests where each item was recorded. The dark tick is the class average across all tracked models; bars are scaled within each group.

Faults with the car itself

The rows that judge the model rather than its keeper. 48,694 tests in this band.

A suspension pin, bush or joint excessively worn
Advisory
9.9%class 6.7%
A suspension pin, bush or joint excessively worn
Fail
4.6%class 0.7%
Engine MIL illuminated indicating a malfunction
Fail
2.0%class 0.9%
A transmission shaft constant velocity joint boot missing or no longer prevents the ingress of dirt etc
Fail
1.8%class 0.6%
A spring or spring component fractured or seriously weakened
Fail
1.1%class 1.4%
A transmission shaft constant velocity joint boot severely deteriorated
Minor
1.1%class 0.6%

Wear, upkeep and luck

Tyres, pads and stone chips say more about how the car was driven and maintained than about how it was built.

Tyre tread depth not in accordance with the requirements
Advisory
29.8%class 22.9%
A brake lining or pad worn below 1.5mm
Advisory
10.7%class 8.7%
A tyre seriously damaged
Advisory
10.7%class 13.4%
Brake disc or drum excessively weakened, insecure or fractured
Advisory
8.7%class 10.1%
Brake disc or drum significantly and obviously worn
Advisory
6.7%class 3.4%
Child Seat fitted not allowing full inspection of adult belt
Advisory
3.4%class 2.2%
Windscreen or window damaged or seriously discoloured but not adversely affecting driver's view
Minor
2.7%class 2.0%
Tyre tread depth not in accordance with the requirements
Fail
2.6%class 2.3%

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