Fault File
All models / All cars / Saloons & estates / Mercedes E-Class

Mercedes E-Class

All generations and engines together · 199,865 MOT tests in the 2025 data · typical mileage at age 7: 87k

Reliability verdict
CBy age
CBy miles

Graded against its peers

Middling among saloons and estates, by age and by mileage. Watch brakes and suspension. A fair used buy, provided its MOT history has no repeating brakes advisories.

First-time failure at age 7
16.5%
Across 20,696 tests. The average for saloons and estates is 17.4%.
First-time failure at 50-60k miles
18.3%
Across 17,655 tests. The average for saloons and estates is 16.8%.
Rank in its class
15 of 34
1 = lowest failure rate among the 34 saloons and estates we can rank.
Typical mileage at age 7
87k miles
How far the average car has gone by seven years old. Low-mileage models can look better by age than they are.

Generation

Split by first-registration year. Cars registered in a changeover year can belong to either generation.

What owners report

Reported

Owner folklore from forums and the motoring press, with how well each report stands up. Most of it never shows up in an MOT, which is why this section exists at all.

Front brake discs and pads wearing out early

Partly in the MOT data

Brakes are the measured MOT signature fault for this model, and owner reports back that up from a different angle: front discs and pads going through well before the mileage a heavy executive car should manage. Honest John's Ask HJ column has logged cars needing new front discs from as little as 12,500 miles, with a front disc-and-pad job running around £300 and closer to £650-700 for all four corners. It turns up on both W212 and W213 cars, with W213 owners also describing judder and vibration through the pedal. Put it down to the car's kerb weight and standard-fit discs rather than one single design flaw.

Reported from 12,500 miles upward · sources: Honest John, WhoCanFixMyCar, vinnolookup

Timing chain tensioner and balance shaft wear on early W212 engines

Emerging

Owners of 2009-2012 W212 cars, on both the CDI diesel and CGI petrol engines, have reported timing chain tensioner failures and balance shaft wear even on fully serviced examples, sometimes ending in a full engine rebuild or replacement. Honest John logged a 2010 E200 CDI failing at 89,000 miles, with Mercedes covering 75% of a £4,153 bill, and a 2010 E200 CGI estate quoted £11,000 for a full engine swap at a similar mileage. There's no public recall, but the pattern of goodwill payouts suggests Mercedes knows these parts run marginal, especially on cars that have had extended service intervals rather than being serviced on time.

Reported 80-100k miles, mostly 2009-2012 cars · sources: Honest John, WhoCanFixMyCar

AIRMATIC air suspension leaks and failures

Emerging

The self-levelling air suspension fitted to most E-Class saloons and estates is a well-known weak point across W211, W212 and W213 cars. Rubber air springs crack and leak, height sensors clog or their linkage snaps, and the compressor or valve block burns out from cycling too often, leaving the car sitting low or bouncing, most noticeable after it's been parked overnight in the cold. A single new air spring runs from around £650 fitted, more if the compressor or control unit goes too. It's simply treated as a wear item that fails earlier than buyers expect, not something Mercedes has ever recalled for.

Reported from 60k miles, worse with age · sources: Honest John, PistonHeads, WhoCanFixMyCar, vinnolookup

CDI injector and NOx sensor problems

EmergingDiesel only

Diesel E-Class models, particularly OM651-engined CDI cars, have a history of piezo injector failures bringing on rough running and warning lights, with some owners needing replacements within a few years of what looked like a healthy car. Later OM654-engined W213 diesels get NOx sensor failures instead, caused by exhaust heat, which trip the emissions light and can push the car towards limp mode if left. Petrol E-Class models are not affected by either issue.

Diesel-specific, reported across ages · sources: Honest John, vinnolookup, WhoCanFixMyCar

Electrical gremlins: parking sensors, aux battery, infotainment freezes

Emerging

A grab-bag of electrical niggles turns up repeatedly across generations: parking sensors that work intermittently or not at all, an auxiliary 12V battery that fails or drains even on newer, low-mileage W213 cars, and an infotainment system (COMAND or MBUX) that freezes or reboots itself, usually cleared by a software update or a full reset at a garage. None of it tends to be dangerous, but it chips away at confidence in an otherwise well-built car and isn't always cheap to chase down.

Reported across all ages · sources: Honest John, vinnolookup, WhoCanFixMyCar

Wiring harness and fire-risk recalls

Confirmed pattern

Mercedes has issued genuine recalls covering wiring faults on the E-Class. W212 cars built between July 2013 and December 2014 were recalled over a wiring defect linked to a fire risk, and W213 cars have had four separate recalls between 2022 and 2024 for the wiring harness not being properly secured to the body, affecting roughly 3,500 UK cars. Both are free dealer fixes, but only if the work has actually been carried out, and plenty of cars on the used market still haven't had it done.

Manufacturer-acknowledged recalls · sources: Honest John, mercedesassistance.com

What to check on this car

Ranked from this model’s own MOT record, then from what owners report.

Saveable checklist

From this model’s MOT record

The physical checks its own defect data says are worth your time, most telling first.

Bushes and ball jointsRuns high on this model Drive slowly over broken tarmac with the windows down and listen for clonks from either end. Back at the car, have someone rock the steering wheel while you rest a hand on each front wheel; play you can feel through the tyre is a worn joint.Recorded on 5.4% of tests at age 6-9 · class average 0.9%
Wheel bearingsRuns high on this model On the test drive, listen for a drone that rises with road speed and shifts when you sway the car gently between lanes. That is a wheel bearing, and it only ever gets louder.Recorded on 1.9% of tests at age 6-9 · class average 0.5%
Warning lights on ignitionRuns high on this model Turn the ignition on without starting the engine and watch the dash. Every warning light should appear, then go out once it is running. Be more suspicious of a light that never comes on at all than of one that stays on; warning bulbs have been known to vanish before a sale.Recorded on 1.5% of tests at age 6-9 · class average 0.4%
WheelsRuns high on this model Look at each rim for kerb damage and check no wheel nuts are missing. A steering wheel that shimmies between 50 and 60 on the test drive often turns out to be a buckled or badly balanced wheel.Recorded on 1.3% of tests at age 6-9 · class average 0.1%
Lights and horn walkround With a helper, run every light: dipped, main beam, indicators, brake lights including the high-level one, reverse, fog, and the horn. On newer cars a dead LED section can mean replacing the whole lamp unit rather than a bulb.Recorded on 1.1% of tests at age 6-9 · class average 1.2%
Coil springs Look through the wheel spokes at the bottom coil of each spring; when springs snap it is usually there, and the break is visible. Step back and check the car sits level too. A dropped corner is often a broken spring.Recorded on 1.0% of tests at age 6-9 · class average 1.4%
Dampers Look for oil misting on the damper body behind each wheel, then push down hard on each corner of the car. It should settle in one bounce. A floaty or crashy ride on the test drive is the same fault felt from the driver's seat.Recorded on 0.8% of tests at age 6-9 · class average 2.3%

Worth doing on any used car

These judge the seller’s upkeep rather than the model, and they are where the haggling money is.

Tyres, all four Check the tread across the full width of each tyre, inner edge included, and look for cracking and mismatched brands. A set of decent tyres is £500 or more on most cars, which makes this the easiest money to take off a price. If the pressure warning light is on, budget for sensors too.Recorded on 24.0% of tests at age 6-9 · class average 20.1%
Pads and discs Look through the wheel spokes at the brake disc. A pronounced lip on its outer edge, or a rusty and scored face, means discs and pads are due all round, a few hundred pounds on most cars. A haggling point rather than a reason to walk away.Recorded on 8.8% of tests at age 6-9 · class average 8.7%
Windscreen and wipers Scan the glass in daylight for chips, especially in the driver's line of sight where even a small one can fail the MOT. Run the washers and check the wipers clear without smearing.Recorded on 2.5% of tests at age 6-9 · class average 2.0%

Because of what owners report

Drawn from the reports above rather than the MOT data. These are the model-specific ones.

Pull the MOT history and look for repeat brake advisories or fails. The same brake advisory two years running means discs are being run down to the wire, not replaced properly.
Check front disc thickness and feel for pedal judder on the test drive. Scoring, lip on the disc edge, or vibration under braking means a replacement is due sooner than the seller's asking price suggests.
On a diesel or petrol W212 (2009-2012), listen for a rattle on cold start before the oil pressure builds. A persistent rattle points at timing chain tensioner wear, which can end in a rebuilt or replaced engine.
Push down on each corner and watch how the car settles, then check it again after it's sat overnight. Sagging on one corner or a slow settle points at a leaking air spring or a tired AIRMATIC compressor.
Run the VIN through Mercedes' recall checker before you buy. An open wiring-harness recall is a free fix, but only if it's booked in, don't assume a private seller has done it.
On diesel cars, watch for rough idling or an emissions warning light after a longer run. Could be an early sign of injector wear or a failing NOx sensor, both expensive to sort out of warranty.
Poke around the infotainment screen and parking sensors during the test drive. Freezing screens or sensors that drop out intermittently are a known niggle, not a dealbreaker but worth a price chip.

The MOT data

Measured

Computed from DVSA MOT results, all of Great Britain, 2025. Nothing here is opinion.

How this model wears

Mercedes E-ClassClass average, all tracked models

What testers flag

Share of tests where each item was recorded. The dark tick is the class average across all tracked models; bars are scaled within each group.

Faults with the car itself

The rows that judge the model rather than its keeper. 83,108 tests in this band.

A suspension pin, bush or joint excessively worn
Advisory
7.3%class 6.7%
A suspension pin, bush or joint excessively worn
Fail
2.5%class 0.7%
Engine MIL illuminated indicating a malfunction
Fail
2.3%class 0.9%
A wheel bearing with excessive play
Advisory
1.9%class 0.5%
Any fracture or welding defect on a wheel
Fail
1.3%class 0.1%
A wheel badly distorted or wear between wheel and hub at spigot mounting
Advisory
1.1%class 0.6%
A spring or spring component fractured or seriously weakened
Fail
1.0%class 1.4%
A shock absorber damaged to the extent that it does not function or showing signs of severe leakage
Advisory
0.8%class 2.3%
A suspension joint dust cover severely deteriorated
Minor
0.8%class 1.0%

Wear, upkeep and luck

Tyres, pads and stone chips say more about how the car was driven and maintained than about how it was built.

Tyre tread depth not in accordance with the requirements
Advisory
27.7%class 22.9%
A brake lining or pad worn below 1.5mm
Advisory
8.8%class 8.7%
Brake disc or drum excessively weakened, insecure or fractured
Advisory
8.2%class 10.1%
A tyre seriously damaged
Advisory
8.1%class 13.4%
Brake disc or drum significantly and obviously worn
Advisory
5.9%class 3.4%
Tyre tread depth not in accordance with the requirements
Fail
3.2%class 2.3%
A tyre seriously damaged
Fail
2.9%class 2.0%
A tyre cords visible or damaged
Fail
2.6%class 1.2%

Others in its class

Same segment (Saloons & estates), best MOT record first. Compare before you shortlist.

How it compares

Head to head with the other popular cars in its class on reliability and common faults.