Fault File
All models / All cars / Family hatchbacks / Citroen C4 hatch

Citroen C4 hatch

All generations and engines together · 127,193 MOT tests in the 2025 data · typical mileage at age 7: 70k

First-time failure at age 7
33.0%
Across 6,585 tests. The average across all tracked models is 19.5%.
Rank at age 7
232 of 239
1 = lowest failure rate among the models tracked.
Typical mileage at age 7
70k miles
Check the mileage view below; low-mileage models can look better by age than they are.

Generation

Split by first-registration year. Cars registered in a changeover year can belong to either generation.

How this model wears

Citroen C4 hatchClass average, all tracked models

Known issues

Measured

Computed from DVSA MOT results, all of Great Britain, 2025. Nothing here is opinion.

What testers flag

Share of tests where each item was recorded. The dark tick is the class average across all tracked models; bars are scaled within each group.

Faults with the car itself

The rows that judge the model rather than its keeper. 51,382 tests in this band.

A suspension pin, bush or joint excessively worn
Advisory
15.8%class 6.6%
A transmission shaft constant velocity joint boot missing or no longer prevents the ingress of dirt etc
Fail
7.2%class 0.6%
Fluid leaking excessively and likely to harm the environment or to pose a safety risk to other road users
Advisory
5.3%class 2.0%
A suspension pin, bush or joint excessively worn
Fail
4.2%class 1.6%
A transmission shaft constant velocity joint boot severely deteriorated
Minor
3.4%class 0.6%
Exhaust system leaking or insecure
Advisory
3.3%class 0.3%
A headlamp or light source missing, inoperative or more than ½ not functioning in the case of LED
Fail
3.2%class 0.8%
A steering ball joint with excessive wear or free play
Fail
3.1%class 0.4%
Stop lamp missing, inoperative or in the case of a multiple light source more than 1/2 not functioning
Fail
1.9%class 0.8%
A suspension joint dust cover missing or no longer prevents the ingress of dirt etc
Fail
1.9%class 0.6%

Wear, upkeep and luck

Tyres, pads and stone chips say more about how the car was driven and maintained than about how it was built.

Tyre tread depth not in accordance with the requirements
Advisory
35.0%class 22.9%
Brake disc or drum excessively weakened, insecure or fractured
Advisory
16.9%class 10.1%
A brake lining or pad worn below 1.5mm
Advisory
12.1%class 8.7%
A tyre seriously damaged
Advisory
11.0%class 11.1%
A rear registration plate lamp or light source missing or inoperative in the case of multiple lamps or light sources
Minor
8.9%class 1.2%
Child Seat fitted not allowing full inspection of adult belt
Advisory
6.1%class 2.2%
Brake disc or drum significantly and obviously worn
Advisory
4.7%class 3.4%
Tyre tread depth not in accordance with the requirements
Fail
4.3%class 2.2%

Unconfirmed issues

Reported

Owner folklore from forums and the motoring press. Most of it never shows up in an MOT, which is why this section exists at all.

Automated gearbox hesitation and clutch slip (EGS/EAT6)

Automatics only

The 2011-2018 C4's automated gearbox, badged EGS or EAT6 depending on trim, is the biggest reliability worry for auto buyers. Owners report clutch slip from around 40,000 miles, a jarring flat spot on downshifts under load, and cars occasionally dropping back to neutral and refusing to pick a gear. A full clutch pack replacement has been quoted at roughly £1,400-1,500. Doesn't apply to manual cars.

Reported from around 40,000 miles · sources: Honest John, owner reviews

Touchscreen freezes and electrical resets

Confirmed pattern

On the 2011-2018 car, the radio and navigation screen has been reported to reboot itself every three to four minutes, a fault Citroen has acknowledged as a known problem rather than a one-off complaint. Central locking and dashboard display glitches are also flagged on this generation. There's no reliable DIY fix; it usually needs a dealer software update or a unit swap.

Reported across ownership, sometimes from new · sources: Honest John, honestcarcheck.co.uk

Water leak into the passenger footwell

Confirmed pattern

A Technical Service Bulletin dated December 2016 covers water getting in around the passenger footwell seal on the 2011-2018 C4, usually showing up as a damp carpet, a musty smell, or an intermittent electrical fault after heavy rain. Left alone it can reach footwell wiring and connectors. A dealer can check the car against the TSB and reseal it, sometimes under goodwill on younger examples.

TSB dated December 2016 · sources: Honest John

Diesel EGR, DPF clogging and turbo wear

Emerging

On the early (2004-2010) HDi diesels, a blocked EGR valve or clogged DPF is a recurring owner complaint, showing up as a flashing engine light, rough idle, and a noticeable loss of power, often on cars used mostly for short runs. Turbo failure has also been flagged on diesel variants from this era. There's no manufacturer campaign behind either fault; it reads as generic diesel wear rather than a factory defect, so treat it as maintenance risk rather than a guaranteed problem.

Reported from roughly 70-100k miles · sources: honestcarcheck.co.uk, owner and parts-site reports

Front suspension knocks and bush wear

Partly in the MOT data

Worn shock absorbers and suspension bushes are a long-standing complaint on the 2004-2010 car, and turn up less often, but still occasionally, on the 2011-2018 model. The measured MOT data for this segment backs the general shape of this up: suspension is the standout fault category for family hatches as a class, and the C4 sits inside that pattern rather than outside it. A clonk over speed bumps or a vague, wandering feel at speed is usually bushes or links rather than anything structural.

Mainly reported on 2004-2010 cars, less common from 2015 on · sources: honestcarcheck.co.uk, owner reports

Complex electrical faults on the newest C4 (PureTech/EAT8)

Emerging

The current (2020-on) C4 has its own share of post-warranty electrical trouble. One documented case saw a 3-year-old PureTech 130 EAT8 car develop an intermittent fault that took a dealer nine weeks and around £3,000 to trace, with the fuel pump, ECU and engine wiring loom replaced in turn before it was fixed. Owners more broadly report suspension, electrical and brake-related faults becoming more common once cars pass the three to four year mark and come off warranty. Too early to call a firm pattern, but worth budgeting for on an older example.

Reported around 3 years/20k+ miles · sources: Honest John owner reviews, honestcarcheck.co.uk

Viewing one? Ask this

Built from the two sections above.

On an automatic badged EGS or EAT6, drive it through stop-start traffic and force a hard downshift. Hesitation, a jerky flat spot, or the car dropping to neutral means the automated gearbox is wearing.
Cycle through the infotainment menus and leave the screen idle for five minutes. A reboot or freeze in that time is the known screen fault, not a one-off glitch.
Lift the passenger footwell mat and carpet edge and check for damp or a musty smell. Dampness points to the known water ingress fault around the footwell seal on 2011-2018 cars.
On a diesel, watch for smoke and hesitation under hard, sustained acceleration. Heavy smoke or flat power suggests a clogged DPF or a failing EGR valve.
Ask for evidence of DPF or EGR cleaning on any diesel past 70,000 miles used mostly for short runs. No record at all on an older, short-run car is a warning sign, not proof of a fault yet.
Push down hard on each corner and drive over a rough surface or speed bumps. Knocking or clonking points to worn suspension bushes or links, the most commonly reported wear item on this model.
For a 2020-on car, check the full service history especially anything after year three. A gap in dealer visits around that point is when the reported electrical faults tend to surface.

Others in its class

Same segment (Family hatchbacks), best MOT record first. Compare before you shortlist.