Fault File
All models / All cars / Family hatchbacks / Citroen C4 hatch

Citroen C4 hatch

All generations and engines together · 127,193 MOT tests in the 2025 data · typical mileage at age 7: 70k

Reliability verdict
EBy age
EBy miles

Graded against its peers

One of the worst family hatchbacks, by age and by mileage. Watch suspension and corrosion. A risky used buy. Check the MOT history for repeating suspension advisories before you go.

First-time failure at age 7
33.0%
Across 6,585 tests. The average for family hatchbacks is 18.5%.
First-time failure at 50-60k miles
33.2%
Across 12,346 tests. The average for family hatchbacks is 20.4%.
Rank in its class
27 of 28
1 = lowest failure rate among the 28 family hatchbacks we can rank.
Typical mileage at age 7
70k miles
How far the average car has gone by seven years old. Low-mileage models can look better by age than they are.

Generation

Split by first-registration year. Cars registered in a changeover year can belong to either generation.

What owners report

Reported

Owner folklore from forums and the motoring press, with how well each report stands up. Most of it never shows up in an MOT, which is why this section exists at all.

Automated gearbox hesitation and clutch slip (EGS/EAT6)

EmergingAutomatics only

The 2011-2018 C4's automated gearbox, badged EGS or EAT6 depending on trim, is the biggest reliability worry for auto buyers. Owners report clutch slip from around 40,000 miles, a jarring flat spot on downshifts under load, and cars occasionally dropping back to neutral and refusing to pick a gear. A full clutch pack replacement has been quoted at roughly £1,400-1,500. Doesn't apply to manual cars.

Reported from around 40,000 miles · sources: Honest John, owner reviews

Touchscreen freezes and electrical resets

Confirmed pattern

On the 2011-2018 car, the radio and navigation screen has been reported to reboot itself every three to four minutes, a fault Citroen has acknowledged as a known problem rather than a one-off complaint. Central locking and dashboard display glitches are also flagged on this generation. There's no reliable DIY fix; it usually needs a dealer software update or a unit swap.

Reported across ownership, sometimes from new · sources: Honest John, honestcarcheck.co.uk

Water leak into the passenger footwell

Confirmed pattern

A Technical Service Bulletin dated December 2016 covers water getting in around the passenger footwell seal on the 2011-2018 C4, usually showing up as a damp carpet, a musty smell, or an intermittent electrical fault after heavy rain. Left alone it can reach footwell wiring and connectors. A dealer can check the car against the TSB and reseal it, sometimes under goodwill on younger examples.

TSB dated December 2016 · sources: Honest John

Diesel EGR, DPF clogging and turbo wear

Emerging

On the early (2004-2010) HDi diesels, a blocked EGR valve or clogged DPF is a recurring owner complaint, showing up as a flashing engine light, rough idle, and a noticeable loss of power, often on cars used mostly for short runs. Turbo failure has also been flagged on diesel variants from this era. There's no manufacturer campaign behind either fault; it reads as generic diesel wear rather than a factory defect, so treat it as maintenance risk rather than a guaranteed problem.

Reported from roughly 70-100k miles · sources: honestcarcheck.co.uk, owner and parts-site reports

Front suspension knocks and bush wear

Partly in the MOT data

Worn shock absorbers and suspension bushes are a long-standing complaint on the 2004-2010 car, and turn up less often, but still occasionally, on the 2011-2018 model. The measured MOT data for this segment backs the general shape of this up: suspension is the standout fault category for family hatches as a class, and the C4 sits inside that pattern rather than outside it. A clonk over speed bumps or a vague, wandering feel at speed is usually bushes or links rather than anything structural.

Mainly reported on 2004-2010 cars, less common from 2015 on · sources: honestcarcheck.co.uk, owner reports

Complex electrical faults on the newest C4 (PureTech/EAT8)

Emerging

The current (2020-on) C4 has its own share of post-warranty electrical trouble. One documented case saw a 3-year-old PureTech 130 EAT8 car develop an intermittent fault that took a dealer nine weeks and around £3,000 to trace, with the fuel pump, ECU and engine wiring loom replaced in turn before it was fixed. Owners more broadly report suspension, electrical and brake-related faults becoming more common once cars pass the three to four year mark and come off warranty. Too early to call a firm pattern, but worth budgeting for on an older example.

Reported around 3 years/20k+ miles · sources: Honest John owner reviews, honestcarcheck.co.uk

What to check on this car

Ranked from this model’s own MOT record, then from what owners report.

Saveable checklist

From this model’s MOT record

The physical checks its own defect data says are worth your time, most telling first.

Bushes and ball jointsRuns high on this model Drive slowly over broken tarmac with the windows down and listen for clonks from either end. Back at the car, have someone rock the steering wheel while you rest a hand on each front wheel; play you can feel through the tyre is a worn joint.Recorded on 13.8% of tests at age 6-9 · class average 5.9%
Lights and horn walkroundRuns high on this model With a helper, run every light: dipped, main beam, indicators, brake lights including the high-level one, reverse, fog, and the horn. On newer cars a dead LED section can mean replacing the whole lamp unit rather than a bulb.Recorded on 8.9% of tests at age 6-9 · class average 1.2%
Rubber boots and gaitersRuns high on this model On full steering lock, look in behind each front wheel at the concertina rubber boots on the driveshafts and steering rack. Splits, or grease flung around the arch, mean dirt is getting into a joint that costs far more than the boot protecting it.Recorded on 7.3% of tests at age 6-9 · class average 0.6%
LeaksRuns high on this model Look at the ground where the car usually stands, then glance under the engine after your test drive. Fresh drips of oil or coolant are the cheapest warning you will ever get about a car.Recorded on 5.3% of tests at age 6-9 · class average 2.0%
ExhaustRuns high on this model Listen along the exhaust at cold idle for blowing or chuffing, and give the tailpipe a push to check nothing hangs loose. Small blows only get louder.Recorded on 3.3% of tests at age 6-9 · class average 0.3%
Steering playRuns high on this model With the engine running and the car parked, waggle the wheel lightly about the straight-ahead. The wheels should respond almost at once. A dead zone before anything happens means wear in the rack or the track rod ends.Recorded on 3.1% of tests at age 6-9 · class average 0.4%

Worth doing on any used car

These judge the seller’s upkeep rather than the model, and they are where the haggling money is.

Tyres, all fourRuns high on this model Check the tread across the full width of each tyre, inner edge included, and look for cracking and mismatched brands. A set of decent tyres is £500 or more on most cars, which makes this the easiest money to take off a price. If the pressure warning light is on, budget for sensors too.Recorded on 30.9% of tests at age 6-9 · class average 20.1%
Pads and discsRuns high on this model Look through the wheel spokes at the brake disc. A pronounced lip on its outer edge, or a rusty and scored face, means discs and pads are due all round, a few hundred pounds on most cars. A haggling point rather than a reason to walk away.Recorded on 16.9% of tests at age 6-9 · class average 10.1%
Windscreen and wipersRuns high on this model Scan the glass in daylight for chips, especially in the driver's line of sight where even a small one can fail the MOT. Run the washers and check the wipers clear without smearing.Recorded on 2.3% of tests at age 6-9 · class average 0.8%

Because of what owners report

Drawn from the reports above rather than the MOT data. These are the model-specific ones.

On an automatic badged EGS or EAT6, drive it through stop-start traffic and force a hard downshift. Hesitation, a jerky flat spot, or the car dropping to neutral means the automated gearbox is wearing.
Cycle through the infotainment menus and leave the screen idle for five minutes. A reboot or freeze in that time is the known screen fault, not a one-off glitch.
Lift the passenger footwell mat and carpet edge and check for damp or a musty smell. Dampness points to the known water ingress fault around the footwell seal on 2011-2018 cars.
On a diesel, watch for smoke and hesitation under hard, sustained acceleration. Heavy smoke or flat power suggests a clogged DPF or a failing EGR valve.
Ask for evidence of DPF or EGR cleaning on any diesel past 70,000 miles used mostly for short runs. No record at all on an older, short-run car is a warning sign, not proof of a fault yet.
Push down hard on each corner and drive over a rough surface or speed bumps. Knocking or clonking points to worn suspension bushes or links, the most commonly reported wear item on this model.
For a 2020-on car, check the full service history especially anything after year three. A gap in dealer visits around that point is when the reported electrical faults tend to surface.

The MOT data

Measured

Computed from DVSA MOT results, all of Great Britain, 2025. Nothing here is opinion.

How this model wears

Citroen C4 hatchClass average, all tracked models

What testers flag

Share of tests where each item was recorded. The dark tick is the class average across all tracked models; bars are scaled within each group.

Faults with the car itself

The rows that judge the model rather than its keeper. 51,382 tests in this band.

A suspension pin, bush or joint excessively worn
Advisory
15.8%class 6.6%
A transmission shaft constant velocity joint boot missing or no longer prevents the ingress of dirt etc
Fail
7.3%class 0.6%
Fluid leaking excessively and likely to harm the environment or to pose a safety risk to other road users
Advisory
5.3%class 2.0%
A suspension pin, bush or joint excessively worn
Fail
4.2%class 1.6%
A transmission shaft constant velocity joint boot severely deteriorated
Minor
3.4%class 0.6%
Exhaust system leaking or insecure
Advisory
3.3%class 0.3%
A headlamp or light source missing, inoperative or more than ½ not functioning in the case of LED
Fail
3.2%class 0.8%
A steering ball joint with excessive wear or free play
Fail
3.1%class 0.4%
Stop lamp missing, inoperative or in the case of a multiple light source more than 1/2 not functioning
Fail
1.9%class 0.8%
A suspension joint dust cover missing or no longer prevents the ingress of dirt etc
Fail
1.9%class 0.6%

Wear, upkeep and luck

Tyres, pads and stone chips say more about how the car was driven and maintained than about how it was built.

Tyre tread depth not in accordance with the requirements
Advisory
35.0%class 22.9%
Brake disc or drum excessively weakened, insecure or fractured
Advisory
16.9%class 10.1%
A brake lining or pad worn below 1.5mm
Advisory
12.1%class 8.7%
A tyre seriously damaged
Advisory
11.0%class 11.1%
A rear registration plate lamp or light source missing or inoperative in the case of multiple lamps or light sources
Minor
8.9%class 1.2%
Child Seat fitted not allowing full inspection of adult belt
Advisory
6.1%class 2.2%
Brake disc or drum significantly and obviously worn
Advisory
4.7%class 3.4%
Tyre tread depth not in accordance with the requirements
Fail
4.3%class 2.3%

Others in its class

Same segment (Family hatchbacks), best MOT record first. Compare before you shortlist.