Fault File
All models / All cars / Family hatchbacks / Chevrolet Cruze

Chevrolet Cruze

All generations and engines together · 4,322 MOT tests in the 2025 data · typical mileage at age 7: 82k

Reliability verdict
EBy miles

Graded against its peers

One of the worst family hatchbacks per mile driven. Watch emissions/leaks and suspension. A risky used buy. Check the MOT history for repeating emissions/leaks advisories before you go.

First-time failure at 50-60k miles
36.3%
Across 391 tests. The average for family hatchbacks is 20.4%.
Typical mileage at age 7
82k miles
How far the average car has gone by seven years old. Low-mileage models can look better by age than they are.

What owners report

Reported

Owner folklore from forums and the motoring press, with how well each report stands up. Most of it never shows up in an MOT, which is why this section exists at all.

Corroded or fractured front axle shaft (1.8 petrol)

Confirmed pattern

On 1.8-litre petrol Cruzes from around 2011, road splash could corrode the right front axle shaft badly enough that it fractured; one separate case of a driveshaft snapping outright was also logged. GM acknowledged the problem and issued technical service bulletin 11225B, offering free replacement shafts to affected owners. If a car of this age and engine hasn't got paperwork for the fix, have the shaft checked for pitting or rust scale near the joint.

Mainly 2011-build 1.8 cars · TSB 11225B · sources: Honest John (carbycar)

Automatic gearbox faults: Park lockup and outright failure

EmergingAutomatics only

On automatics, the brake pedal switch has been reported failing or working loose, which can leave the gear selector jammed in Park until it's replaced. Separately, a full automatic transmission failure was logged on a 2013 1.8 automatic. Owners of the same-generation Cruze sold in the US log the automatic gearbox as their single biggest complaint area, with rough or delayed shifts appearing from as little as 15,000 miles and full failures averaging around 65,000 miles. Doesn't apply to manual cars.

From c.15k miles, worst 60-70k · sources: Honest John (UK), CarComplaints.com (US Cruze data)

Coolant leaks and a lingering antifreeze smell

Partly in the MOT data

Coolant escaping into the cabin, usually blamed on the heater matrix or its pipework, was reported often enough on the same-generation US-built Cruze to draw class-action attention, with around 50 separate cooling-system complaints logged on the 2011 model year alone and a sweet antifreeze smell as the giveaway. UK reports are thinner, but the measured MOT data for this segment already flags the Cruze's signature fault as emissions and leaks, so a car that's lost fluid somewhere fits the pattern rather than breaking it. Worth a proper coolant system check, hoses, matrix and water pump, on any car past 60,000 miles regardless of engine.

US complaints averaging c.33k miles · sources: CarComplaints.com; cross-checked against the model's measured MOT emissions/leaks signature

2.0 VCDi diesel hesitant and imprecise when cold

Emerging

Road testers have noted the 2.0-litre diesel pulls poorly under 2,000rpm until it's fully warm, with fuel metering that feels less polished than rival VAG or PSA-sourced units, sometimes showing as a flat spot or hesitation under part-throttle. Owners haven't widely flagged it as a breakdown risk, more a since-new annoyance, but it's worth asking if a car has had any injector or ECU work done to chase driveability complaints. No TSB or recall found for it.

Present from new, all mileages · sources: Honest John road test and carbycar review

Dwindling dealer network and parts sourcing

Disputed

Chevrolet's UK passenger-car range was wound down through the mid-2010s, with Honest John's own sale record showing different Cruze variants dropping out between 2011 and 2017, and the brand's official UK dealer and servicing network has since gone. Parts shared with the Vauxhall Astra J on the same platform are easy enough to find; anything Cruze-specific can take longer and cost more than the car's value suggests. Owners disagree on how much this bites day to day, some report no trouble sourcing parts through GM's channels or breakers, others say it has got harder over time.

Ongoing since UK sales wound down · sources: Honest John (carbycar sale-record dates), owner forum discussion

What to check on this car

Ranked from this model’s own MOT record, then from what owners report.

Saveable checklist

From this model’s MOT record

The physical checks its own defect data says are worth your time, most telling first.

LeaksRuns high on this model Look at the ground where the car usually stands, then glance under the engine after your test drive. Fresh drips of oil or coolant are the cheapest warning you will ever get about a car.Recorded on 23.9% of tests at age 10-15 · class average 4.8%
Coil springsRuns high on this model Look through the wheel spokes at the bottom coil of each spring; when springs snap it is usually there, and the break is visible. Step back and check the car sits level too. A dropped corner is often a broken spring.Recorded on 12.8% of tests at age 10-15 · class average 5.0%
Lights and horn walkroundRuns high on this model With a helper, run every light: dipped, main beam, indicators, brake lights including the high-level one, reverse, fog, and the horn. On newer cars a dead LED section can mean replacing the whole lamp unit rather than a bulb.Recorded on 9.4% of tests at age 10-15 · class average 3.3%
ExhaustRuns high on this model Listen along the exhaust at cold idle for blowing or chuffing, and give the tailpipe a push to check nothing hangs loose. Small blows only get louder.Recorded on 8.3% of tests at age 10-15 · class average 2.2%
Headlamp lensesRuns high on this model Check for condensation inside the headlamps and for cloudy or yellowed lenses. Both attract MOT trouble, and moisture inside a sealed LED unit generally means a whole new lamp.Recorded on 5.0% of tests at age 10-15 · class average 1.1%
Warning lights on ignitionRuns high on this model Turn the ignition on without starting the engine and watch the dash. Every warning light should appear, then go out once it is running. Be more suspicious of a light that never comes on at all than of one that stays on; warning bulbs have been known to vanish before a sale.Recorded on 4.2% of tests at age 10-15 · class average 0.7%
Bushes and ball joints Drive slowly over broken tarmac with the windows down and listen for clonks from either end. Back at the car, have someone rock the steering wheel while you rest a hand on each front wheel; play you can feel through the tyre is a worn joint.Recorded on 5.8% of tests at age 10-15 · class average 9.0%

Worth doing on any used car

These judge the seller’s upkeep rather than the model, and they are where the haggling money is.

Tyres, all four Check the tread across the full width of each tyre, inner edge included, and look for cracking and mismatched brands. A set of decent tyres is £500 or more on most cars, which makes this the easiest money to take off a price. If the pressure warning light is on, budget for sensors too.Recorded on 22.6% of tests at age 10-15 · class average 20.9%
Pads and discsRuns high on this model Look through the wheel spokes at the brake disc. A pronounced lip on its outer edge, or a rusty and scored face, means discs and pads are due all round, a few hundred pounds on most cars. A haggling point rather than a reason to walk away.Recorded on 17.9% of tests at age 10-15 · class average 11.4%
Windscreen and wipersRuns high on this model Scan the glass in daylight for chips, especially in the driver's line of sight where even a small one can fail the MOT. Run the washers and check the wipers clear without smearing.Recorded on 4.5% of tests at age 10-15 · class average 2.0%

Because of what owners report

Drawn from the reports above rather than the MOT data. These are the model-specific ones.

Ask for paperwork showing the front axle shaft was replaced under TSB 11225B on 1.8 petrol cars from around 2011. No record and visible rust or pitting near the joint means the fracture risk hasn't been dealt with.
On an automatic, cycle the selector through P, R, N and D a few times and check the brake pedal switch engages positively before it will move. A spongy switch or reluctance to leave Park matches the reported lockup fault.
Take the automatic on a long enough test drive to feel it shift through every gear. Hesitant, clunky or delayed changes match the gearbox faults reported from as little as 15,000 miles.
Check under the bonnet and in the footwells for a sweet antifreeze smell, and check the coolant reservoir level and colour. A low, cloudy or repeatedly topped-up reservoir points to the coolant leak pattern.
On the 2.0 VCDi, start it stone cold and pull away gently below 2,000rpm. A flat spot or hesitation is the known cold-running trait, not usually a sign of a deeper problem.
Ask who has serviced the car and whether they've ever struggled to get parts. With no Chevrolet dealer network left, an owner who's used a competent independent or Vauxhall specialist is a better sign than one who hasn't had it looked at in years.
Read the full MOT history, not just the pass or fail. Repeated emissions or leak-related advisories match this model's real weak spot in the measured data.

The MOT data

Measured

Computed from DVSA MOT results, all of Great Britain, 2025. Nothing here is opinion.

How this model wears

Chevrolet CruzeClass average, all tracked models

What testers flag

Share of tests where each item was recorded. The dark tick is the class average across all tracked models; bars are scaled within each group.

Faults with the car itself

The rows that judge the model rather than its keeper. 4,306 tests in this band.

Fluid leaking excessively and likely to harm the environment or to pose a safety risk to other road users
Advisory
23.9%class 4.8%
A spring or spring component fractured or seriously weakened
Advisory
12.8%class 5.0%
A spring or spring component fractured or seriously weakened
Fail
9.9%class 3.2%
A lamp missing, inoperative or in the case of a multiple light source more than 1/2 not functioning
Fail
8.8%class 3.5%
Exhaust system leaking or insecure
Advisory
8.3%class 2.2%
Lamp emitted colour, position or intensity not in accordance with the requirements
Advisory
8.0%class 1.3%
A suspension pin, bush or joint excessively worn
Advisory
5.8%class 9.0%
Engine MIL illuminated indicating a malfunction
Fail
4.2%class 0.7%
A headlamp or light source missing, inoperative or more than ½ not functioning in the case of LED
Fail
3.7%class 1.4%
Fuel Pipe/s corroded
Advisory
2.9%class 0.2%

Wear, upkeep and luck

Tyres, pads and stone chips say more about how the car was driven and maintained than about how it was built.

Tyre tread depth not in accordance with the requirements
Advisory
26.4%class 23.4%
A tyre seriously damaged
Advisory
19.8%class 9.7%
Brake disc or drum excessively weakened, insecure or fractured
Advisory
17.9%class 11.4%
A brake lining or pad worn below 1.5mm
Advisory
11.8%class 7.3%
A rear registration plate lamp or light source missing or inoperative in the case of multiple lamps or light sources
Minor
9.4%class 3.3%
Number plate inscription missing or illegible
Advisory
6.5%class 2.3%
Brake disc or drum significantly and obviously worn
Advisory
4.8%class 2.8%
Wiper blade missing or obviously not clearing the windscreen
Fail
4.5%class 2.0%

Others in its class

Same segment (Family hatchbacks), best MOT record first. Compare before you shortlist.